POLY Device Support Center
POLY Device Support Center
Everything you need to get the most from your POLY device — warranty registration, how-to videos, treatment guides, and direct support.
Register Your Warranty
All new POLY devices come with a 1-year limited warranty covering defective electrical components from your date of purchase. Register your device to activate your warranty and keep your registration on file with UVBioTek.
How-To Videos & Operation Guides
Step-by-step video guides for setting up, operating, and maintaining your POLY Pro or POLY Go device. New to POLY? Start here.
Treatment Protocols
Recommended treatment protocols for red light, blue light, and infrared therapy. Includes session duration, frequency, and clinical application guidelines.
View Treatment Protocols → | Red Light Protocols →
Frequently Asked Questions
Answers to common questions about device operation, treatment settings, clinical applications, and ordering replacement parts.
The Science Behind POLY
Understanding the phototherapy research behind every POLY device — backed by 30 years of clinical science through UVBioTek.
Explore the Science → | View Clinical Studies →
Contact Support
Can’t find what you’re looking for? Our team is here to help with warranty claims, parts orders, troubleshooting, and general device questions.
- Phone: 1-800-882-4683
- Email: sales@mypolyled.com